28 November 2019

Excellence in Insurance Fraud Prevention, Detection & Investigation

Vienna, Austria
Start: 28/November/2019 @ 8:30
End: 29/November/2019 @ 16:30

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Vienna, Austria


The venue is a 4-star hotel conveniently and centrally located between Westbahnhof station and the city center of Vienna. Within a few minutes you can reach the most beautiful squares and sights in the heart of Vienna. A wide range of shops and restaurants is just steps away from the hotel. Precise address of the hotel is: Margaretengürtel 142, A-1050 Wien, Austria.

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Key speakers



There are many different types and levels of insurance fraud. False claims, staged accidents, false applications are all well-understood and documented but fraud goes all the way down to an exaggerated claims for an extra few Euros in compensation. Most individuals wouldn’t bat an eyelid at an exaggerated insurance claim but this is fraud and it affects everybody. An increasingly large percentage of all the insurance premiums we pay (motor, household, health, travel, business etc.) are simply to cover the fraudulent losses suffered by the insurers. Everyone’s premiums would be considerably lower if it wasn’t for fraudulent insurance claim activities. Moreover, the nature of insurance fraud is becoming both increasingly complex and increasingly diverse (new types of coverage, cross-border frauds etc.).

Developing technologies – Robotics, Machine Learning and Artificial Intelligence are key technologies being developed in combating insurance fraud. Automation makes many rather basic / non-complex processes quicker, more effective, more cost-efficient and usually more precise. AI is particularly useful for spotting patterns. This, as a lot of insurance fraud mitigation and management is all about spotting patterns and connecting what are often seemingly unrelated events/circumstances/data. As all stakeholders engaged in combating insurance fraud begin to truly realize the potential of AI and intelligent automation, senior leaders must now consider the strategic requirements and commercial implications of artificial intelligence within their respective organizations.

It is these strategic discussions, use-cases, process improvements and commercial implications that will a key feature of discussions at our event in 2019.


Topics covered include:

Best practice in the use of Artificial Intelligence tools

Who are today’s fraudsters?

AI-enabled claims processing

Industry Data Sharing – The UK Approach

Accurate fact-checking procedures

Cross-company insurance fraud data-sharing

Navigating the post-GDPR world

Artificial Intelligence: pros and cons

Claims management

Benefiting from accurate data analytics

Sharpen your investigative interviewing techniques

Smart investment in the fight against insurance fraud

Balancing diligent counter-fraud measures whilst providing a high quality service

Best-practice in insurance fraud investigation

Cross-border fraud data sharing and cooperation with law enforcement

Integrating artificial and human intelligence

Additional information

TBM Ticket Variations

(Corporate Counsel) Conference + Online Documentation 1499 Euro, (End Users) Conference + Online Documentation – 2799 USD, (End Users) Conference + Online Documentation 1499 Euro, (End Users) Conference + Online Documentation 1999 EUR, (Law Practice) Conference + Online Documentation 2499 Euro, (Solution Providers) Conference + Online Documentation – 3299 USD, (Solution Providers) Conference + Online Documentation 3499 Euro, (Solution Providers) Conference + Online documentation 3499 USD, Corporate Counsel – EUR1499, Documentation package – 999 USD, End User Delegate (Two Days Conference + Online Documentation Package) – 2499 EUR, Online Documentation Only 1045 USD, Online Documentation Package – 899 EUR, Vendor Delegate (Two Days Conference + Online Documentation Package) – 2999 EUR

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