The Finance, Credit & Accounts functions are due to undergo a technological revolution, which will transform and drive innovation across all areas of these fundamental functions. What are the strategic requirements and commercial implications of artificial intelligence within individual organizations? Where will the benefits lie? Moreover, what are the competency expectations and what will be the ROI?

Topics covered include:

• Getting started with AI
• How to create a favorable environment for AI
• Extracting the full potential from your data
• A major pharmaceuticals company’s AI journey
• A major telecommunication company’s IA journey
• Billing and Customer Care from an AI perspective
• Optimizing performance through Master Data
• The impact of AI on the structure of the finance, credit and accounts functions
• Internal staff or external service providers?
• AI and RPA technologies in SSC
• AI and Customer Experience
• Practical Implementation of AI
• Process mining
• Develop a governance structure for AI
• Tomorrow’s finance department